Results are available 13 calendar days after the test for Paper-based IELTS (5-7 calendar days for Computer-delivered IELTS).

Provisional results are sent by SMS to candidates who click the “receive results by SMS” box when they apply online. Alternatively, you can view your results online at https://results.ieltsessentials.com

The QAA Testing Center cannot guarantee that Ooredoo, Vodafone or any other mobile service provider can deliver the SMS to you. Please note, we cannot send an SMS to a non-Qatari mobile number.

Official results are issued on a Test Report Form (TRF), which you must pick up from the QAA IELTS Center. You receive one copy for yourself. You can request multiple copies to be sent to recognising organisations (universities, colleges, and immigration departments).

RWhen you register online, you can add up to 5 recognising organisations to your application. The QAA IELTS Center will send copies of your TRF to these institutions. If you need to send more TRFs, complete the Application for the Issue of Additional TRF form with the appropriate fees.

Yes. You need to complete an Authorization Form. The person picking up your results must bring the completed Authorization Form, your original ID used on test day and the person’s own original ID.

You may apply for an Enquiry on Results (EOR) within six weeks of test date. Please complete the IELTS Enquiry on Results form and pay the fee. The release of your EOR results ranges from 2- 21 days, depending on several factors, including the number of components requested to be marked. If you have not received a response in 28 days, please contact your test center. The fee is refunded if the band score increases.

A. Cancellations

You can cancel your IELTS test registration at any time before taking your test by notifying your Test Centre. Refund terms depend upon when you cancel and whether exceptional circumstances apply.

1. Test taker exceptions You may make a case for exceptional circumstances to your Test Centre before the test and up to five calendar days after the test date if you did not attend the test. Your Test Centre will respond to you within seven working days of receiving your case in writing. Your Test Centre will assess your case for exceptional circumstances.All cases for exceptional circumstances and supporting evidence must be received by your Test Centre before or no later than five calendar days after the scheduled test date. If your Test Centre approves your case, you will receive a refund. We define exceptional circumstances as:
   • Serious medical conditions which prevent you from attending or performing normally on test day; such conditions require supporting evidence of a medical certificate from a qualified medical practitioner.
   • Evidence of bereavement, trauma or other forms of significant hardship.
   • Military service.

2. Test centre exceptions
   • Under certain circumstances outside Test Centre control, we may have to cancel your test. These circumstances include and are not limited to extreme weather conditions, natural disaster, civil unrest, industrial action, global pandemic or for reasons of force majeure.
   • In these circumstances, your Test Centre will provide you with as much notice as possible and give you the choice of either a full refund, or, a transfer to a future test date convenient to you.

B. Transfers

1. If you want to change your test date you can be given a free transfer if you apply  two weeks before the test date.
2. Incase of a transfer request made less than two weeks before or within 5 days after the test date you can be given a transfer with the payment of 200 QR (administration fee) if you provide one of the following:
   • A medical certificate no later than five days after the scheduled test date that details your inability to sit the test, including falling ill during any component of the test.
   • Evidence of loss or bereavement, hardship, trauma or military service.
3. You must select a test date, where available, within three months from your original test date. If your preferred test date is more than three months after your original test date then your transfer will be treated as a cancellation.
4. You can only transfer the same booking once.

If you want to make a complaint regarding the conduct of the Test Day, you must make a complaint by filling our the form present before you leave the test venue. IELTS will not accept complaints relating to the conduct of the test after results have been released.

We value our candidates feedback, so if you have anything that you would like to convey to the team, please write to us on ielts@qac.edu.qa

The IELTS whistle-blowing policy is intended to encourage and promote honest and ethical behaviour by providing a framework for test takers and other stakeholders to escalate concerns about actual, suspected or anticipated wrongdoing (malpractice) within the IELTS Test Partners (British Council, IDP: IELTS Australia, Cambridge Assessment English) and within IELTS USA. Under the policy, test takers and other stakeholders are able to report instances, or suspected instances, of unethical, improper, unlawful or undesirable conduct without fear of intimidation or reprisal. This policy applies to all IELTS test takers and to other stakeholders. We act in the best interest of anyone who reports suspected wrongdoing under this policy to protect them from adverse reaction and the public disclosure of their identity. If you have reasonable grounds for believing that wrongdoing has occurred, or is likely to occur, within the IELTS Test Partners (British Council, IDP: IELTS Australia, Cambridge Assessment English) or within IELTS USA, please report it by using the online report form found on www.ielts.org or contact a member of the testing team for assistance